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Note: This is the text from a Mercedes-Benz CPO Service and Warranty booklet.
This is not a current booklet. Prior and/or more current booklets may differ. The author of this site has no liability for errors, omissions, or any defects whatsoever in the information, or for any damage or injury resulting from the utilization of said information.
Limits of Liability
The only remedy available under a Mercedes-Benz Certified Pre-Owned Limited Warranty is the prescribed work performed in accordance with the terms of this Warranty.
There is no liability for incidental or consequential loss or damage under this Warranty including, but not limited to liability for the following:
- Injury
- Loss of life
- Property damage
- Loss of use
- Loss of time, inconvenience, or commercial loss
Any amount exceeding the actual market value of the vehicle is not the responsibility of MBUSA.
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY AS DEFINED ON PAGES 8, 9 AND 10.
Some states do not permit the exclusions or limitations of implied warranties, so these limitations may not apply to you. This Warranty gives you specific legal rights. You may also have other rights which vary from state to state.
This is the only warranty given with the purchase of an MBCPO vehicle.
MERCEDES-BENZ USA, LLC, OR THE AUTHORIZED MERCEDES-BENZ DEALER NEITHER ASSUME NOR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR THEM ANY OTHER LIABILITY IN CONNECTION WITH SUCH VEHICLE.
NO PAYMENT OR OTHER COMPENSATION WILL BE MADE FOR INDIRECT OR CONSEQUENTIAL DAMAGE, SUCH AS DAMAGE OR INJURY TO PERSON OR PROPERTY OR LOSS OF REVENUE WHICH MIGHT BE PAID, INCURRED OR SUSTAINED BY REASON OF THE FAILURE OF ANY PART OR ASSEMBLY THAT MAY BE REPAIRED OR REPLACED IN ACCORD WITH THE TERMS OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Vehicle Service Under this Warranty
The Conditions and Vehicle Service Requirements for Your Warranty
- This Mercedes-Benz Certified PreOwned Limited Warranty is applicable only in the United States and Puerto Rico.
- Within the scope of this Limited Warranty, any covered defective parts in your vehicle will be exchanged or repaired by your Mercedes-Benz Dealership.
Mercedes-Benz recommends Genuine Mercedes-Benz Parts, exchange units, and factory-approved accessories for all of your vehicle's replacement parts. These parts meet the same exacting quality control standards as the original equipment on your vehicle and comply with all applicable Federal and State safety regulations.
- Any applicable, authorized Mercedes-Benz Dealer of your choice will perform Mercedes-Benz Certified Pre-Owned Limited Warranty repairs or replacements.
- Your vehicle should be delivered to the Mercedes-Benz Dealer during normal service hours.
- A reasonable time should be allowed after taking the vehicle to the Mercedes-Benz Dealer for performance of the repair.
Failure to follow the required Mercedes-Benz service maintenance schedule, using specified materials, fluids, and parts, at the specified intervals could cause vehicle damage not covered by this Warranty.
Emission System Warranty and Service Maintenance
Where applicable, your vehicle may qualify for any remaining portion of the Emission Systems, Emission Performance, or California Emission Control System warranties.
The law requires your vehicle to conform to exhaust emission standards. To provide the best vehicle performance and lowest vehicle emissions, you are responsible to see that all recommended maintenance procedures detailed in the vehicle's Service Booklet are performed at the specified times and mileages. The emission control warranty does not cover failures due solely to owner abuse or lack of proper maintenance. (Refer to the original new vehicle Service and Warranty Information booklet for more information regarding emission control warranty coverage.)
More frequent maintenance may be needed for vehicles under severe operating conditions such as dusty areas, very short trip driving, or trailer towing.
Although warranty obligations are not dependent upon the use of any particular brand of replacement parts, you may elect to use non-genuine Mercedes-Benz parts for replacement purposes. We recommend the use of Mercedes-Benz spare parts for service and repairs since they have been made according to the manufacturer's specifications. It is also important to use only fuels and lubricants meeting factory specifications since the emission systems warranty does not cover repair or replacement of parts necessitated by failure to use such items.
For detailed information concerning emission control system maintenance please refer to your Service Booklet. If you want additional information concerning tune-up specifications or emission control system maintenance jobs, we recommend a special Maintenance Manual, which is available from your authorized Mercedes-Benz Dealership or directly from MBUSA.
Do I Have to Bring My Vehicle to an Authorized Mercedes-Benz Dealership for Service?
- Repairs covered under Mercedes-Benz Warranties must be performed at an authorized Mercedes-Benz Dealership.
When you bring your vehicle in for warranty servicing at your authorized Mercedes-Benz Dealership, please present one of the following to your Service Advisor to speed service order write-ups:
- This booklet
- Your MBCPO ID card
Maintenance service as recommended in your vehicle's Service Booklet can be performed by any qualified service outlet. However, we recommend that all maintenance service work be performed by your authorized Mercedes-Benz Dealership. Authorized Mercedes-Benz Dealerships have the trained personnel, tools, diagnostic instruments, and service reference literature necessary to perform the recommended maintenance correctly and systematically.
SERVICE EXCELLENCE
Your authorized Mercedes-Benz Dealership is dedicated to service excellence. Whether your Mercedes-Benz vehicle requires a small adjustment or major service, your Mercedes-Benz Dealership's objective is to get your vehicle back on the road as soon as possible.
On the road, you are protected by 24-hour Roadside Assistance throughout the United States. For assistance just call: 1-800-FOR-MERCedes (1-800-367-6372).*
Consult your Roadside Assistance Program literature for details, terms, and limitations on benefits.
If you have any questions regarding the service requirements of your vehicle, please consult your authorized Mercedes-Benz Dealership or contact MBUSA at 1-800-FOR-MERCedes (1-800-367-6372). If you lose your vehicle's Service Booklet or Service and Warranty Information booklet(s), please contact your Mercedes-Benz Dealership for a replacement.
Transferability
If I Sell My Mercedes-Benz Certified Pre-Owned Vehicle, Can I Transfer the Warranty?
If you transfer or sell your vehicle to a Private Party Purchaser, the remaining benefits under the Mercedes-Benz Certified Pre-Owned Limited Warranty can be transferred to the new owner (if sold to a Dealer or other vehicle reseller, the warranty terminates).To complete this transfer:
- Provide the Mercedes-Benz Service Booklet and Mercedes-Benz Service and Warranty Information booklet for the vehicle to the Private Party Purchaser.
- Complete and send to MBUSA the "Notice of Address Change or Change of Ownership" card in the centerfold of this Service and Warranty Information booklet.
Can I Transfer My Warranty to Another Vehicle?
No.
Definition of Terms
Private Party Purchaser: Any purchaser of the vehicle other than
- A Motor Vehicle Dealer
- An authorized Mercedes-Benz Dealer
- A person engaged in the business of buying, selling, or exchanging vehicles
No Charge: Mercedes-Benz Certified Pre-Owned Limited Warranty repairs and replacements will be made at no charge for parts or labor as well as those diagnostic operations that are directly related to the warranty repairs.