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General
The following pages of this Service and Warranty Information booklet describe your vehicle's Mercedes-Benz Certified Pre-Owned Limited Warranty and some service requirements needed to maintain warranty coverage. Please note: When you took delivery of your MBCPO vehicle, it had remaining New Vehicle Limited Warranty. Please see page 8 for details on your warranty. When you took delivery of your MBCPO vehicle, its New Vehicle Limited Warranty had expired. Please see page 9 for details on your warranty. If you purchased an MBCPO Extended Limited Warranty to extend the time duration of your warranty, please see page 10 for additional information. If you purchased your MBCPO vehicle before the expiration of the Emission System, Emission Performance, or California or Massachusetts Emission Control System warranties, you are entitled to any unexpired portion of the warranty. For information on Emission Control System Maintenance, please consult page 18 of this booklet. We Need to Be Able to Contact You The National Traffic & Motor Vehicle Safety Act of 1966 requires Mercedes-Benz USA, LLC, to be in a position to contact Mercedes-Benz owners if a correction of a product defect becomes necessary. It is, therefore, important that we be able to contact you.
Should your address change, or if the vehicle is resold, please notify Mercedes-Benz USA, LLC, by using the Notice of Address Change coupon contained in the centerfold of this booklet, or you may call 1-800-FOR-MERCedes (1-800-367-6372) to provide the information.
If You Wish to Contact Us
If you have any questions concerning the details of your vehicle's warranty, please consult your authorized Mercedes-Benz Dealership, or contact Mercedes-Benz USA, LLC, at the following address or phone number: Mercedes-Benz USA, LLC Customer Assistance Center 3 Paragon Drive Montvale, N1 07645-0350 1-800-FOR-MERCedes (1-800-367-6372) Throughout this booklet, the phrase "Mercedes-Benz Certified Pre-Owned" is occasionally abbreviated as "MBCPO;" "Mercedes-Benz USA, LLC" as "MBUSA," and "authorized Mercedes-Benz Passenger Car and Light Truck Dealer" as "authorized Mercedes-Benz Dealer." Mercedes-Benz Representative: Please check the appropriate box above and on corresponding page(s) 8, 9 and/or 10.
Agreement Geographic Territory, Terms, and Mileage Expiration For Vehicles with Remaining New Vehicle Limited Warranty at the Time of Delivery This Mercedes-Benz Certified Pre-Owned Limited Warranty only applies to covered repairs to the vehicle occurring within the United States and Puerto Rico. If the New Vehicle Warranty was still in effect on your MBCPO vehicle when you took delivery of the vehicle - the MBCPO Limited Warranty on your vehicle begins and ends as follows: - The New Vehicle Limited Warranty remains in effect for its original term (four years, or 50,000 total vehicle accumulated miles, whichever occurs first). - MBCPO Limited Warranty coverage begins after the expiration of the New Vehicle Limited Warranty. MBCPO Limited Warranty coverage expires five (5) years after the New Vehicle Limited Warranty start date, or when the vehicle reaches 100,000 total vehicle accumulated miles, whichever occurs first. - If you purchased an MBCPO Extended Limited Warranty, please refer to page 10 of this booklet for additional information.
Agreement Geographic Territory, Terms, and Mileage Expiration For Vehicles without Remaining New Vehicle Limited Warranty at the Time of Delivery This Mercedes-Benz Certified Pre-Owned Limited Warranty only applies to covered repairs to the vehicle occurring within the United States and Puerto Rico. MBCPO Limited Warranty coverage is for 12 months from MBCPO delivery date, or at 100,000 total accumulated vehicle miles, whichever occurs first. If you purchased a Mercedes-Benz Certified Pre-Owned Extended Limited Warranty, please refer to page 10 of this booklet for additional information.
Geographic Territory, Terms, and Mileage Expiration For Vehicles with an Optional Extended Limited Warranty This Extended Limited Warranty only applies to covered repairs to the vehicle occurring within the United States and Puerto Rico. Optional Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage is for:
12 months 24 months beyond the time duration of the Mercedes-Benz Certified Pre-Owned Limited Warranty, or until the vehicle reaches 100,000 total vehicle accumulated miles, whichever occurs first.
If you purchased a Mercedes-Benz Certified Pre-Owned Extended Limited Warranty, please consult your copy of the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty Agreement for an explanation of warranty coverage and limitations under that agreement. You will receive a customized copy of the Extended Limited Warranty booklet at your designated address within sixty (60) days of your purchase of the optional Warranty. |
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This is a scan of a Mercedes-Benz CPO Service and Warranty booklet.
This is not a current booklet. Prior and/or more current booklets may differ. The author of this site has no liability for errors, omissions, or any defects whatsoever in the information, or for any damage or injury resulting from the utilization of said information. |